Privacy Policy

Last updated: July 2026

At Your Hair Edit, we believe trust begins long before you place an order. Protecting your personal information is an important part of that trust.

Your Hair Edit (“we”, “us”, or “our”) operates the website yourhairedit.co.uk. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

Personal identification information: name, email address, phone number, billing and shipping address
Payment information: credit/debit card details (processed securely via our payment provider — we do not store card details)
Order information: products purchased, order history, and transaction details
Device and usage data: IP address, browser type, pages visited, and referring URLs
Communications: any messages or enquiries you send us

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Send order confirmations, shipping updates, and receipts
Respond to your enquiries and provide customer support
Send marketing communications (only where you have given consent)
Improve our website and product offerings
Comply with legal obligations
Prevent fraud and protect the security of our store

3. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

Contract: to fulfil orders you have placed with us
Legitimate interests: to improve our services and prevent fraud
Consent: for marketing emails and cookies (where applicable)
Legal obligation: to comply with applicable laws and regulations

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties only where necessary, including:

Shopify: our e-commerce platform provider (see Shopify’s Privacy Policy)
Payment processors: to securely handle transactions
Delivery and courier services: to fulfil and ship your orders
Email marketing platforms: where you have opted in to receive communications
Legal authorities: where required by law

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

Essential cookies: required for the website to function (e.g. shopping cart, login)
Analytics cookies: to understand how visitors use our site
Marketing cookies: to deliver relevant advertisements (only with your consent)

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order data is typically retained for up to 7 years for accounting and legal compliance purposes. You may request deletion of your data at any time (see Your Rights below).

7. Your Rights Under UK GDPR

As a UK resident, you have the following rights regarding your personal data:

Right of access: request a copy of the personal data we hold about you
Right to rectification: request correction of inaccurate or incomplete data
Right to erasure: request deletion of your personal data (“right to be forgotten”)
Right to restrict processing: request that we limit how we use your data
Right to data portability: receive your data in a structured, machine-readable format
Right to object: object to processing based on legitimate interests or for direct marketing
Right to withdraw consent: withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at andrea@yourhairedit.co.uk. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

8. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our website is hosted on Shopify, which uses industry-standard SSL encryption. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Children’s Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Your Hair Edit
andrea@yourhairedit.co.uk
5 City Gardens, St Helens, Merseyside, WA10 6UX
yourhairedit.co.uk