Shipping & Delivery
Last updated: July 2026
At Your Hair Edit, we know how exciting it is to be waiting for a new wig to arrive. We work hard to ensure every order is carefully prepared and dispatched as quickly as possible.
Order Processing
Orders are processed during normal business hours, Monday to Friday, excluding UK public holidays.
Once your order has been prepared for dispatch, you'll receive a confirmation email together with your tracking information where available.
Some items may require additional preparation before dispatch. Where this is the case, any estimated lead times will be clearly shown on the product page before you place your order.
Delivery Within the UK
We offer a range of delivery options within the United Kingdom.
Available shipping methods and estimated delivery times will be displayed during checkout before payment is made.
International Delivery
Your Hair Edit is pleased to ship internationally to selected destinations.
Delivery times vary depending on the destination country and the shipping service selected at checkout.
Please note that international deliveries may occasionally experience delays due to customs clearance or local postal services, which are unfortunately outside our control.
Customs, Duties & Taxes
Orders delivered outside the United Kingdom may be subject to import duties, customs charges or local taxes.
These charges are determined by your country's customs authorities and are the responsibility of the customer.
We recommend checking your country's import regulations before placing an order.
Tracking Your Order
Where tracking is available, you'll receive an email containing your tracking details as soon as your order has been dispatched.
If you haven't received your tracking information within the expected timescale, please get in touch and we'll be happy to help.
Lost or Delayed Deliveries
If your parcel hasn't arrived within the expected delivery window, please contact us as soon as possible.
We'll work with the courier to investigate the delay and keep you updated throughout the process.
Incorrect Delivery Details
Please ensure your delivery address is correct before completing your order.
Unfortunately, we cannot accept responsibility for delays or failed deliveries resulting from incorrect or incomplete address information supplied during checkout.
Questions About Your Order?
If you have any questions about your order or delivery, we'd be delighted to help.
Please contact us at:
or use the Contact page on our website.